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Magroski49
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Post Posted: Mon Jun 18, 2012 5:09 pm      Post subject: NMI 2020 Microfilm reader
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Hi,

I would like to know if anybody here has technical knowledge about these machines. I need an information that is not presented in its Manuals (Cleaning and Parts). I have searched in the web for their address but the only thing I could find was "NorthWest Microfilm, Minneapolis Minnesota".
I could not find them in phone books. I have found two web addresses but they refer to other companies, not to the manufactures of the NMI 2020. Also, it seems NW was sold to a company named Micron. A technician who fixes these machines would be of a great help.

Thanks,
Gilberto
Bill Rushin
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Joined: 14 Dec 2009
Replies: 311
Location: Virginia Beach, Va.

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Post Posted: Mon Jun 18, 2012 8:11 pm      Post subject:
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Magroski49
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Post Posted: Tue Jun 19, 2012 6:44 am      Post subject:
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Thank you, Bill. I have the Manuals referred in that link, but I will try to find out who is the Facility Manager in my area, if there is one.
Gilberto
Bill Rushin
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Joined: 14 Dec 2009
Replies: 311
Location: Virginia Beach, Va.

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Post Posted: Tue Jun 19, 2012 8:00 am      Post subject:
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Your welcome Gilberto. There is several links on that site as you must have seen. I am also mechanic and drag racer, maybe I can help you make it go faster? LOL Bill
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**See document 102173 for how to request new or refurbished (salvaged) microfilm or microfiche readers or replacement parts.

Contact information for NMI 2020 parts:

Decision One
Jeanette Anderson
U.S. Center/West, Latin America, and Mexico Territories
Phone: 1-800-920-7378, option 8, extension 3728
Fax: 1-800-984-6443
Direct fax: 1-858-716-3647
E-mail: [email protected]

DecisionOne – parts ordering
Phone: 800-920-7378
E-mail: [email protected]

A DVD has been created that shows how to maintain and repair NMI 2020 microfilm readers. If the family history center does not have a copy of this DVD, it can be obtained through Salt Lake Distribution at no charge, item no. 00655090.
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